Frequently asked questions
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Getting started
What do I get with the free plan?
When you register, you get permanent access to all subjects and topic notes, practice questions, flashcard review, and basic progress tracking — no credit card required. To unlock AI-powered features like quiz generation, AI feedback, and predicted exam papers, you can upgrade to a Student or Genius plan at any time.
Do I need a credit card to sign up?
No. You can create a free account with just an email address. A payment method is only required if you decide to upgrade to a paid plan.
What age do I need to be to use FásCliste?
You must be at least 13 years old to register. If you are under 16, we recommend getting a parent or guardian to review our Privacy Policy first. We comply fully with GDPR and the Children's Online Privacy requirements.
What devices can I use FásCliste on?
FásCliste works in any modern web browser — Chrome, Firefox, Safari, Edge — on desktop, laptop, tablet, or phone. No app download is required. The mobile layout is optimised for studying on the go.
Content & subjects
Which subjects are covered?
We currently cover English, Irish, Mathematics, Biology, Chemistry, History, Geography, Business, Physics, Economics, and French at Leaving Cert level. New subjects are added regularly. All content is mapped to the official State Examinations Commission (SEC) syllabus.
Is content available for Higher, Ordinary, and Foundation level?
Yes. Most subjects include Higher and Ordinary level content. Foundation level is available for subjects where it is offered by the SEC (primarily Irish and Maths). You can switch between levels at any time in your profile.
Is this content official SEC material?
No. FásCliste content is independently created and AI-assisted. It is designed to be as accurate as possible and closely aligned with the SEC syllabus, but it is not official State material. For official past papers, always use examinations.ie.
How accurate is the AI-generated content?
All AI-generated content goes through a human review process before being published. However, no automated system is perfect — if you notice an error, please report it via the feedback button on any page or contact us at hello@fascliste.com.
AI features
How does AI essay feedback work?
When you submit an essay answer, our AI compares your response against the marking scheme criteria for that question. It identifies what you addressed well, what was missing, and suggests specific improvements. Feedback is delivered within seconds. This feature requires a Student or Genius plan.
How are predicted exam papers generated?
Our AI analyses patterns in past State Examinations Commission papers to predict likely question topics, formats, and marks distributions. Generated papers are clearly labelled as AI predictions — they are NOT official papers and may not reflect actual exam content. They are a supplementary study tool only.
How does the study planner work?
The AI study planner analyses your progress across all topics and identifies where you have the most to gain from further study. It generates prioritised suggestions that you can act on immediately. The planner updates automatically as you complete topics.
Are there limits on AI features?
Essay feedback is available on Student and Genius plans (and during the trial). There is a rate limit of 10 feedback requests per hour to ensure fair use. Oral practice transcription requires microphone permission on your device. AI-generated exam papers are a Genius-only feature.
Plans & billing
What is the difference between Student and Genius plans?
The Student plan (€9.99/month) includes the full subject library, progress tracking, study planner, practice questions, and AI essay feedback. The Genius plan (€14.99/month) adds AI-predicted exam papers, priority support, and early access to new features.
Is there a discount for paying annually?
Yes — annual plans save you the equivalent of two months compared to monthly billing. Student yearly is €99.90/year and Genius yearly is €149.90/year. You can switch between monthly and annual billing at any time.
Can I cancel my subscription?
Yes, anytime. Go to Account → Subscription → Manage billing to cancel. You keep full access until the end of your current billing period. There are no cancellation fees and no long-term contracts.
Do you offer refunds?
We offer a full refund within 7 days of your first payment if you are not satisfied, no questions asked. Contact hello@fascliste.com with your order details. After 7 days, refunds are not available for partial subscription periods.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express) and Apple Pay / Google Pay where available. Payments are processed securely by Stripe. We never store card details on our servers.
Privacy & data
What data do you collect?
We collect your email address, study progress, and practice results to provide the service. If you use AI feedback, your anonymised essay answers are processed by our AI sub-processor and are never used for AI training without your explicit consent. The full list of sub-processors is published in our Privacy Policy.
Are you GDPR compliant?
Yes. FásCliste is an Irish company and fully complies with GDPR and Irish data protection law. You can download all your data at any time from Account → Privacy, and request deletion of your account and data.
How do I delete my account?
Go to Account → scroll to the Danger Zone section → click Delete account. Your account will be queued for deletion. After 30 days, all your data is permanently removed from our systems. Active subscriptions are cancelled immediately.
Still have questions?
Our team is happy to help. We typically respond within one business day.