Frequently asked questions

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Getting started

What do I get with the free plan?

When you register, you get permanent access to all subjects and topic notes, practice questions, flashcard review, and basic progress tracking — no credit card required. To unlock AI-powered features like quiz generation, AI feedback, and Genius practice papers, you can upgrade to a Student or Genius plan at any time.

Do I need a credit card to sign up?

No. You can create a free account with just an email address. A payment method is only required if you decide to upgrade to a paid plan.

What age do I need to be to use FásCliste?

FásCliste is designed for Leaving Certificate students. If you are under 16, you need permission from a parent or guardian before creating an account. The registration form asks you to confirm that you are 16+ or have that permission.

What devices can I use FásCliste on?

FásCliste works in any modern web browser — Chrome, Firefox, Safari, Edge — on desktop, laptop, tablet, or phone. No app download is required. The mobile layout is optimised for studying on the go.

Content & subjects

Which subjects are covered?

We currently cover English, Irish, Mathematics, Biology, Chemistry, History, Geography, Business, Physics, Economics, and French at Leaving Cert level. New subjects are added regularly, and content is organised around the way students revise each course.

Is content available for Higher, Ordinary, and Foundation level?

Yes. Most subjects include Higher and Ordinary level content. Foundation level is available where that level exists, primarily Irish and Maths. You can switch between levels at any time in your profile.

Is this official State material?

No. FásCliste content is independently created and AI-assisted. It is study support, not official State material. For official past papers and archive material, always use examinations.ie.

How accurate is the AI-generated content?

AI-generated content is designed as study support and can still contain mistakes, gaps, or simplified explanations. Always cross-reference important points with official resources, your teacher, textbook, or class notes. If you notice an error, please report it via the feedback button or contact hello@fascliste.com.

AI features

How does AI essay feedback work?

When you submit an essay answer, our AI reviews it against the question criteria. It identifies what you addressed well, what was missing, and suggests specific improvements. Feedback is delivered within seconds. This feature requires a Student or Genius plan.

How are practice papers generated?

Our AI prepares full Leaving Cert-style practice papers for revision, timing practice, and exam confidence. Papers are shared only within the same membership tier for the current week, then loaded for students in that tier instead of being regenerated every time. Generated papers are clearly labelled as AI-generated study material — they are not official papers and may not reflect actual exam content.

How does the study planner work?

The AI study planner analyses your progress across all topics and identifies where you have the most to gain from further study. It generates prioritised suggestions that you can act on immediately. The planner updates automatically as you complete topics.

Are there limits on AI features?

Yes. AI features have daily and hourly limits to keep the platform fair and reliable. Loading an existing practice paper does not use a fresh-generation allowance. Essay feedback, Genius-level practice papers, and PDF exports are Genius features, with limited trial tasters where available. Oral practice requires microphone permission on your device.

Plans & billing

What is the difference between Student and Genius plans?

The Student plan (€22.99/month) includes daily practice tools such as quiz generation, flashcards, sample answers, topic Q&A, study planning, oral feedback, practice paper loading, and progress tracking. The Genius plan (€47.99/month) adds more room for frequent study plus essay feedback, Genius-level practice papers, PDF exports, and quizzes generated from your own notes.

Is there a discount for paying annually?

Yes. Student yearly is €229.90/year and Genius yearly is €419.90/year. You can switch between monthly and annual billing from your subscription settings where available.

Can I cancel my subscription?

Yes, anytime. Go to Account → Subscription → Manage billing to cancel. You keep full access until the end of your current billing period. There are no cancellation fees and no long-term contracts.

Do you offer refunds?

Subscription payments are generally non-refundable except where required by law, including your statutory cancellation rights and your rights if the service is faulty, unavailable, or not as described. If a payment was made by mistake, by a parent or guardian, or by a minor without appropriate permission, contact hello@fascliste.com promptly and we will review it fairly.

What payment methods do you accept?

We accept major credit and debit cards through Stripe Checkout. Apple Pay and Google Pay may be available depending on your device, browser, and Stripe settings. FásCliste does not store full card details on our servers.

Privacy & data

What data do you collect?

We collect account details, study progress, practice results, notes, answers, and related usage data needed to provide the service. If you use AI features, the text or files you submit may be processed by our AI provider to generate the requested study support. Optional AI-improvement consent is separate and can be changed in your account.

Are you GDPR compliant?

FásCliste is based in Ireland and is designed around GDPR and Irish data-protection principles, including data minimisation, consent records, account deletion, and user rights. You can request access, correction, deletion, or portability by contacting data@fascliste.com.

How do I delete my account?

Go to Account → scroll to the Danger Zone section → click Delete account. Your account will be queued for deletion and scheduled for cleanup after 30 days. Active subscriptions are cancelled immediately. Some billing, security, fraud-prevention, or legal records may be retained where required.

Still have questions?

Our team is happy to help. We typically respond within one business day.